Check in times

 + 254 735 333 100 / + 254 724 333 1000  - PAYBILL No. 849429

Passengers must check in 1 hour before the scheduled departure time on all flights.

Check-in counters will close 45 minutes before scheduled departure time for all destinations.  It is the responsibility of the Passenger to ensure they arrive within the stipulated time.

Documentation required for Boarding

  • Photo ID issued by the government or government agency
  • Birth Certificate for Children under the age of 18 years
  • Passport

During Check-in passengers will be required to prove their identity by passport or other identity document containing a photograph. If a ticket has been purchased online using a credit card then it will be necessary to produce the same credit card when checking in.